Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Request priority

Please do your best to select the appropriate section of the app that you are submitting a feature request for

If there is a specific email experiencing an issue, this is very helpful information.

If you are experiencing an issue on a specific project, please let us know. This is helpful information, and we will reply back asking for it before we can solve the issue if it is needed and you do not provide it.

(REQUIRED) Enter the project name where you are seeing an issue. If it is multiple or all projects, please enter at least one. We need at least one name to look it up in our database.

REQUIRED: Please list all the emails, separated by commas, of the users or collaborators that are experiencing this issue. We need at least one name to look it up in our database.

(REQUIRED) Please list in order how you arrived at this bug. IE: 1. navigate to the [Project Name] 2. click on the Task [Task Name] 3. Click on [Menu Item] 4. notice the bug when I do [xyz]

Check this box if you clicked on the collaborator that is having issues and looked at their email log. Please provide a screenshot - this will help us assist you much faster.

If submitted outside of normal business hours, the CoordinateHQ staff will be woken up for immediate assistance. This form should only be used in event of a complete system outage or security incident. Abuse of this form will lead to suspension of your ticketing privileges. Warning: If you are reporting a bug or have general questions, please use another form. Please type "I UNDERSTAND" in the box to indicate that you have read this message

Please enter a phone number where we can reach you immediately

Add file or drop files here